Unlock Membership Benefits
  • 2% cashback for every purchase
  • 10% OFF on accessories
  • $10 OFF on materials
Unlock Membership Benefits
  • 2% cashback for every purchase
  • 10% OFF on accessories
  • $10 OFF on materials
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xToolCare for xTool P2

Order today, ships in 1 business day.
$299.99

$299.99
Order today, ships in 1 business day.
xToolCare for Laserbox Rotary
xToolCare for Laserbox Rotary

Enjoy Peace of Mind Brought by xToolCare

Warranty Events

2 Warranty Events, Cost Effective

The warranty events cover nearly 90% of machine failure and damage. xToolCare for Laserbox Rotary can help you save up to 60%.

Hardware and Software

Full Coverage, Software & Hardware

No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.

Two-Way Free Shipping

Free Two-Way Shipping, Hassle-Free

Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.

Exclusive Service

Exclusive Service, Expert One on One

xToolCare is exclusive to the xTool official website. Only when you buy both machine and xToolCare from the official website can you enjoy the service. You can have a one-on-one remote video or audio chat with an xTool expert for diagnosis and maintenance.

Priority Access

Priority Access, 12h Quick Response

Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).

Original Repair

Original Factory Maintenance, Trustworthy

It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.

Warranty Events

2 Warranty Events, Cost Effective

The warranty events cover nearly 90% of machine failure and damage. xToolCare for P2 can help you save up to 60%.

Software and Hardware

Full Coverage, Software & Hardware

No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.

Two Way Free shipping

Free Two-Way Shipping, Hassle-Free

Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.

Exclusive Service

Exclusive Service, Expert One on One

xToolCare is exclusive to xtool.com (not open to Amazon). Only when you buy both machine and xToolCare from xtool.com, can you enjoy the service. You can have a one-on-one remote video or audio chat with an xTool expert for diagnosis and maintenance.

Priority Access

Priority Access, 12h Quick Response

Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).

Original Repair

Original Factory Maintenance, Trustworthy

It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.

Lowest Cost, Highest Value

A showcase of laser module coverage with xToolCare

Lowest Cost,
Highest Value

ProductService Fees2 Incident Costs with xToolCareTotal Costs with xToolCare 2 Incident Costs without xToolCareSavings
xTool P2 55W Laser Module$299.99$199.98$499.97$1228$728
Power Basic Service Fee 1st Replacement of Laser Head 2nd Replacement of Laser Head Highest Cost of 2 Replacements Market Price of 2 Laser Head You Save!
5W $69.99 $19.99 $19.99 $109.97 $428 $318
10W $79.99 $29.99 $29.99 $139.97 $828 $688
20W $159.99 $49.99 $49.99 $259.97 $1228 $968
10W 2-in-1 Kit (10W laser module) $79.99 $29.99 $29.99 $139.97 $828 $688
10W 2-in-1 Kit (Infrared laser module) $49.99 $49.99 $179.97 $1118 $938
20W 2-in-1 Kit (20W laser module) $159.99 $49.99 $49.99 $259.97 $1228 $968
20W 2-in-1 Kit (Infrared laser module) $49.99 $49.99 $259.97 $1118 $858
40W + 10W Kit (10W laser module) $79.99 $29.99 $29.99 $139.97 $828 $688
40W + 10W Kit (40W laser module) $99.99 $99.99 $279.97 $2214 $1934

*Updated on Sept. 26, 2023. All the prices are clearly written. There is no hidden fees.

Lowest Cost, Highest Value

Lowest Cost,
Highest Value

Power Basic Service Fee 1st Replacement of Laser Head 2nd Replacement of Laser Head Cost of 2 Replacements Market Price of 2 Laser Head You Save!
55W $299.99 $99.99 $99.99 $499.97 $1228 $728

*All the prices are clearly written. There is no hidden fee.
*For more details, kindly check xToolCare Terms of Service.

Small Cost, Extended Coverage

Component Name Standard Warranty xToolCare
Laser module 12 months 24 months
PCB 12 months 24 months
Motor 12 months 24 months
Baffle assembly 12 months 24 months
Limit sensors 12 months 24 months
Power adapter 3 months 15 months
Conveyor belt 3 months 15 months
Light shaft 3 months 15 months
Power cord Not covered in the standard warranty 12 months
USB cable Not covered in the standard warranty 12 months
ProductWarranty PartsDetailsWarranty Period with xToolCareWarranty Period without xToolCare
xTool P2
Main PartsLaser Power Supply, Switching Power Supply, Circuit Board, Motor (Including Water Pump / Air Pump), Camera, Electronic Lock Switch, Guide Rail, Timing Belt24 Months12 Months
xTool P2Consumables Laser Tube
12 Months6 Months

Reflector, Focusing Mirror6 Months3 Months
xTool P2AccessoriesSlat, Drawer, Power Cord, USB Cable, Exhaust Pipe, Funnel, Antifreeze, Screwdriver, Manual Guide, Consumable Clips, etc.Not covered but enjoying free replacement with invoice

*Updated on Sept. 26, 2023. xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. And each time, only one machine or one component can be repaired.

Smallest Cost, Largest Coverage

Component Name Standard Warranty with xToolCare
Lasertube 6 months 18 months
Camera  12 months 24 months
Circuit board 12 months 24 months
Power supply unit for lasertube 12 months 24 months
Power supply unit for mainboard 12 months 24 months
Air pump 12 months 24 months
Water pump 12 months 24 months
Motor 12 months 24 months
Reflective mirror 3 months 15 months
Focusing lens 3 months 15 months

*xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. And each time, only one machine or one component can be repaired.

Start Your xToolCare Service Now!

Purchase xToolCare

1. Purchase xToolCare

Valid only if you purchase xToolCare within one month of the machine order being delivered.

Contact xTool Customer Service

2. Contact xTool Customer Service

Email xTool with tag #xToolCare at support@xtool.com and provide your valid order number for both xToolCare and Laserbox Rotary. 

Problem Report & Diagnosis

3. Problem Report & Diagnosis

Clearly articulate the problem. And support xTool technician diagnoses the problem. Kindly report your problem based on the failure report template.

Repair or Replacement

4. Repair or Replacement

Based on xTool technical diagnosis, our after-sales staff will send you replacement components or arrange for machine repair.

Kindly Notice! If you want to replace the laser head, xTool customer service will arrange delivery within 1-3 workdays (only when the laser heads are available in the US stock) after you pay the replacement fee.

1. xToolCare will be automatically activated once you buy.
2. You can only purchase xToolCare one time for one machine.
3. You can get a refund if you are within 30 days of your xToolCare order and none of the xToolCare services have been used.
4. The expense of xToolCare cannot be transferred to another machine or buyer.
For more details, kindly refer to xToolCare Terms of Service.