Introduce xTool Squad: Empowering Creators Worldwide

Welcome to xTool Squad, a revolutionary community initiative designed to connect innovators, makers, and businesses through hands-on experiences with xTool’s cutting-edge technology.

More than just a platform, xTool Squad is a global network of passionate hosts who bring xTool machines to life in real-world settings. Whether you’re a hobbyist exploring laser engraving or a business scaling up metal fabrication, xTool Squad bridges the gap between curiosity and capability.

Our Purpose and Mission

At the core of xTool Squad is our mission to democratize access to advanced fabrication tools. We believe that everyone should have the chance to see, touch, and truly understand the power of these tools before they invest. What sets us apart is our emphasis on the human, community-driven aspect of our Demo Rooms.

Unlike most brands, we offer an unparalleled level of in-person and online connection —showing up for the community not just as a product support, but as a partner. Our goal is to be present, helpful, and collaborative, fostering local creativity and support for makers everywhere.

The xTool Squad Network

To bring this vision to life, we’re collaborating with existing xTool users and third-party partners to build a Network of Local Creative & Service Hubs. This ecosystem consists of three distinct types of spaces, each designed to meet the diverse needs of our community:

- Demo Rooms: Hands-on spaces for product demonstrations and light training—perfect for exploring xTool machines before buying or getting started with guidance.

- Service Stations: Dedicated to technical support and maintenance, ensuring your xTool equipment stays in peak condition.

- Pro Hubs: Comprehensive centers offering full services, including demos, maintenance, installation, enterprise solutions, and community events—a one-stop shop for all things xTool.

Today, this network includes over 220 xTool Squad hosts across more than 50 cities in the US, EU, and Asia—and it’s growing rapidly.

Who xTool Squad Is For

xTool Squad caters to a wide range of users, each with unique goals and needs:

- Hobbyists: Try out different xTool machines before purchasing and get personalized advice from knowledgeable hosts.

- Small Business Owners: Learn how to create products, generate revenue, and grow your business with xTool technology and community support.

- Educators: Bring hands-on projects into the classroom, enriching student learning with practical fabrication experiences.

- Enterprise Users: Access full support and tailored solutions to scale your operations using xTool machines.

Our Global Reach and Vision for 2025

We’re not stopping here. By 2025, xTool Squad aims to expand to 1,000 Demo Rooms and 200 Service Stations worldwide, bringing us closer to our vision of a “1-hour experience circle.” This ambitious goal means that nearly every creator, no matter where they are, will be able to access a live demo or support session within one hour of their home.

Services for Our Customers

xTool Squad provides a suite of services to ensure you get the most out of your xTool experience:

Demo Services

- Pre-sale Product Demos: Try out various xTool machines and receive expert suggestions from hosts.

- Material Tests: Experiment with a wide range of materials to find the perfect match for your projects.

- Skill Training: Enhance your skills with expert-led sessions to master xTool machines.

Installation and Commissioning Service

- Professional setup support for your new xTool machine, covering both hardware and software. On-site support is available in the US and EU (Poland, Germany, Czech Republic), with online support for other regions.

Repair Services

- Keep your xTool machine running smoothly with our repair services. On-site support is available in the US and EU (Poland, Germany, Czech Republic), while online assistance is provided elsewhere.

Visualizing the Network

To illustrate how Demo Rooms, Service Stations, and Pro Hubs work together, picture this interconnected ecosystem:

- Demo Rooms spark curiosity and learning.

- Service Stations keep the tools running.

- Pro Hubs tie it all together with comprehensive support and community engagement.

Join the xTool Squad Community

xTool Squad is more than a support network—it’s a movement of creators, innovators, and businesses exploring the limitless possibilities of advanced fabrication technology. Whether you’re just starting out or scaling up, we’re here to support you every step of the way. Join us in building a future where creativity knows no bounds, and where the tools of tomorrow are within everyone’s reach.