• Make sure to get a Police Report/Case number and contact information of the Police Officer who took the report.

• To report your lost or stolen computer with the XTool^® Recovery Team login to your Control Center and fill out the Theft Report. Please follow the instructions below:

- Go to www.xtool.com

- Select the Control Center option at the top left.

- Login by typing in your Account number, login, and password.

- Select the Browser option on the Navigational Tree to the left.

- Locate the computer that has been lost/stolen.

- Click on the XTSN of the lost/stolen computer.

- Select the "Laptop Tracker" button at the top

- Click on the "Report Theft/Loss" button at the top.

- Fill out the form and click on the "Submit Report" button at the bottom right.

By reporting online you have sped up the recovery process and assured that the XTool^® Recovery Team is immediately alerted the next time the stolen laptop sends a signal.

Please feel free to contact us should you have any questions 888-840-9095.